To provide a serene, relaxed and welcoming space for all in our inner-city sanctuary. Our aim since 1998 has been to make Yogahome a friendly and safe place where everyone can come and try something new or develop their practice further.
WHY HAVE A CODE OF CONDUCT?
The purpose of this code of conduct is to assure our community of our commitment to excellent standards in terms of teaching skills, behaviour and accountability.
INCLUSION & ACCESSIBILITY
Yogahome teachers and staff respect diversity and will seek to actively include, accommodate, and welcome everybody to our studio.
We will always facilitate to the best of our ability reasonable accommodations for people with disabilities.
Yogahome teachers and staff will not discriminate against students, other teachers or members of our community on the basis of age, appearance, ability, race, gender identity, religion or sexual orientation.
HONESTY, INTEGRITY AND TRANSPARENCY
Our approachable reception and managerial team are always on hand to answer questions either by phone or email.
Our studio terms and conditions are freely available to view on our website, which clearly address in plain english our Lateness, Cancellation and Data protection policies.
Yogahome students must inform teachers before class if they are pregnant, if they are injured, if they have a medical condition or have had a recent operation.
Yogahome appreciates all feedback – we welcome opportunities to improve.
We are Living Wage employers who pay based on the cost of living in London.
We are a registered charity (reg no. 1119260) and offer fully-funded yoga classes and therapeutic massage to a range of community organisations in Hackney – details of our charitable projects are freely available to view on our website.
DO NO HARM
Our teachers and staff agree that they will:
- never intentionally or negligently cause harm – verbally, sexually, physically, or otherwise – to students, other employees, other teachers, or members of the public through any action (or inaction);
- never photograph, or record, nor use such imagery or likenesses without the consent of the people involved;
- provide safe and effective instruction for all participants and make continuing education a priority;
- acknowledge the limitations of their skills and scope of practice, and refer students to more qualified medical, health, or rehabilitation professionals when necessary;
- handle any feedback, complaints or disputes with mutual respect and understanding;
- ensure compliance with all relevant health & safety legislation so that yogahome remains a safe place to practice yoga and other disciplines.
CONSENT & HANDS-ON ASSISTS
All Yogahome teachers must obtain explicit and informed consent before physically adjusting students and trainees in yoga practices.
Explicit and informed consent can be given verbally, in writing, by an unambiguous gesture, or via a consent indicator. We understand that silence or lack of resistance, in and of itself, does not demonstrate consent.
We understand and agree that explicit and informed consent is an ongoing process of communication and that previous consent does not imply future permission, or allow for future physical adjustment or contact.
If you personally experience an incidence of misconduct you may report this to our grievance officer Maria Gandy (maria AT yogahome.com).
Please include the following information to allow us to investigate:
- your full name and contact details;
- the full name of the teacher or staff member involved;
- a description of the alleged misconduct and the date it occurred;
- the name and contact details of any witness(es) (if applicable).
KINDNESS AND RESPECT
Help keep our space friendly, clean and calm for all by following these simple principles:
- please refrain from using your phone anywhere inside the studios or common areas – step outside if you need to make a call so as to respect the peace and practice of others;
- please turn your mobile OFF while in class – noisy vibrations can also disrupt practice and nearby therapies in progress;
- please remove your shoes before entering the studios;
- please be aware that, upon arrival, there may be a class currently in savasana or a therapy in progress. While you are in the yard or classroom lobbies generally please keep your voices low;
- please work gently, respecting your body’s abilities and limits;
- we have the right to refuse service to anyone who does not treat our staff, teachers and/or studio with the kindness and respect they deserve.